FAQs

Our show apartments are opening soon! Please contact the on-site management team, and we’ll book you in for a tour or a virtual viewing. We recommend allowing at least 4 weeks for referencing and tenancy arrangements. Please give our Residents' Services Team a call on 02920 037744 or WhatsApp us or send an email to [email protected] and we'll book you in.

Apartments are expected to be available to move in from May 2026.

We usually recommend allowing at least 4 weeks for referencing and contract arrangements. However, this can be reviewed on a case-by-case basis. This process can be completed within 10 working days if necessary.

We offer a selection of newly built studios, 1, 2, and 3-bed apartments. The average square meters of each are below:

• Studio: 37-52sqm
• 1-bed: 50 - 62sqm
• 2-bed: 59 - 75sqm
• 3-bed: 88 - 145sqm

We have a selection of studios, 1,2,3 bed apartments. All of our 2 and 3 beds come with at least 2 bathrooms, while studios and 1 beds come with 1 bathroom.

28th floor in Ty Ambr and 23 in Ty Copr.

We have a selection of apartment that are adaptable. Please get in touch with our team to discuss which apartments are available.

We have a selection of apartments with balconies. We also have several terraces located across Tai Afon.

We offer a selection of both furnished and unfurnished apartments to suit your preference. All units include built-in appliances: oven, dishwasher, washer-dryer, extractor fan, and fridge-freezer.

Studio Apartments

Designed for clever, compact living with multi-functional pieces.

• Living/Sleeping Area:
  • 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 1 x King Size 1000 Pocket-Sprung Mattress
  • 1 x 2-Seater Sofa (Handmade in the UK)
  • 2 x Bedside Tables (Warm/Cool finish)
• Dining/Workspace:
  • 1 x Circular Dining Table (800mm or 900mm diameter)
  • 2 x Stackable Dining Chairs (Steel frame)
• Storage
  • 1 x TV / Media Unit
  • 1-Bedroom Apartments
  • A full furniture suite with upgraded bed sizes where space permits.

1-Bedroom Apartments

A full furniture suite with upgraded bed sizes where space permits.

• Living Room:
  • 1 x 2-Seater or 3-Seater Sofa
  • 1 x Armchair (Recycled metal legs)
  • 1 x Coffee Table (Smoked glass or solid wood top)
  • 1 x TV / Media Unit
•  Dining Area:
  • 1 x Circular Dining Table
  • 2 x Dining Chairs
•  Bedroom:
  • 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 1 x King Size 1000 Pocket-Sprung Mattress
  • 2 x Bedside Tables

2-Bedroom Apartments

Expanded inventory to accommodate two occupants or a guest room/office.

• Living Room:
  • 1 x 3-Seater Sofa
  • 1 x Armchair
  • 1 x Coffee Table
  • 1 x TV / Media Unit
• Dining Area:
  • 1 x Large Dining Table (approx. 1100mm)
  • 4 x Dining Chairs
• Primary Bedroom:
  • 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 1 x King Size 1000 Pocket-Sprung Mattress
  • 2 x Bedside Tables
• Second Bedroom:
  • 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 1 x King Size 1000 Pocket-Sprung Mattress
  • 2 x Bedside Tables

3-Bedroom Apartments

The most comprehensive package, designed for families or sharers.

• Living Room:
  • 1 x 3-Seater Sofa
  • 1 x 2-Seater Sofa OR 2 x Armchairs (Layout dependent)
  • 1 x Coffee Table
  • 1 x TV / Media Unit
• Dining Area:
  • 1 x Rectangular Dining Table (Large)
  • 6 x Dining Chairs
• Primary Bedroom:
  • 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 1 x King Size 1000 Pocket-Sprung Mattress
  • 2 x Bedside Tables
• Second & Third Bedrooms:
  • 2 x 1 x King Size Bed (Half-Ottoman with gas-lift storage)
  • 2 x King Size 1000 Pocket-Sprung Mattresses
  • 4 x Bedside Tables (2 per room)

Designed for Quality & Sustainability

At Tai Afon, we believe your home should look as good as it feels. Our furniture isn't just "off the shelf"—it is a curated collection of high-specification, British-engineered, and sustainably sourced pieces. From the structural steel to the fabric on your bed, every detail is chosen for longevity and a lower environmental footprint.

The Living Room

• Handmade Sofas: Every sofa is handmade to order in the UK, ensuring no wasted stock sits in a warehouse. They are built to last with a 10-year guarantee, and our supplier has already reduced fossil fuel usage by 40% via biomass heating.
• Eco-Conscious Armchairs: Featuring legs made from 100% recycled metal, these chairs use FSC-certified wood to ensure your comfort doesn't come at the cost of a forest.
• Precision Tables & Storage: Our DEKA tables represent "proper British engineering," with metal parts laser-cut and welded in Hitchin, Bedfordshire. The steel is fully recyclable, and the joinery is produced by a certified carbon-neutral partner.

The Bedroom

• Wiltshire-Crafted Beds: Our beds have been made in the heart of Wiltshire since 2003. Each frame benefits from nearly two decades of craftsmanship and is hand-finished and checked at every stage to ensure there are no shortcuts.
• Yorkshire-Designed Fabrics: The bed upholstery is designed by Mobus Fabrics in Yorkshire. It features GreenFR®, a non-toxic, environmentally friendly fire-retardant coating.
• Innovative Manufacturing: Our fabric partners use water-saving technology and gas-powered machinery to make waste a thing of the past.

Technical Specifications

For your reference, our standard furniture package includes high-durability items designed for modern living:

Yes, Residents are permitted to personalise the decoration of their homes, provided that any changes are approved through the alterations request process. Hanging pictures and shelves, as well as painting walls, is allowed. However, all modifications must be reverted to their original condition at the end of the tenancy. Our onsite maintenance team can facilitate these works for an additional cost.

Residents' lounges, co-working areas, private meeting rooms, snug areas, cinema/bar area, 24/7 gym, yoga studio, spin studio, outdoor terraces, Private Dining Room, podcast studios, bike storage facilities .

To book the Private Dining Room, Cinema and Podcast studio there will be an additional charge. The site team can advise on the prices for the spaces

No, it doesn’t cost any extra, so work out as much as you like. Ask our Residents’ Services Team for more information on how to organise your induction.

Yes, these can be hired and can be reserved through the on-site Residents' Services Team.

Yes, there is a secure parcel room in Ty Ambr’s ground floor serving both blocks.

Yes, we have CCTV coverage throughout the building and have a member of the team onsite 24/7 who will complete patrols of the building and surrounding areas

Yes. It’s free and secure with fob access located inside the building and available to residents on a first-come, first-served basis. There are 500 spaces available. Before using the bike storage for the first time, please see the Residents' Services Team to confirm your make, model, and colour of bike. You will also need a bike lock and chain to secure the bike in the stand.

There are a few restrictions on the type, size, and breed. Please always check with the team before committing to a new pet. As part of the pet policy, we will also need to see vet records.

Pets are not permitted in the cinema, WFH spaces, terraces, gym, or fitness studio. Pets must be on a lead at all times in the building and not on soft furnishings.

Tai Afon is surrounded by great dog walking spots with the most popular being Bute Park. There are green spots in walking distance as you head towards Cardiff Bay. The Taf Trail is a great spot for dog walking, alongside other local parks such as Gorsedd Gardens and St John's Gardens.

No. Smoking and vaping is not permitted in the apartments, and there is no gas in the building. BBQs are prohibited on balconies or terraces due to fire hazards. You can smoke outside the buildings in the smoking designated areas. 

Wi-fi is included in your apartment for no additional cost, there are upgrades available directly with the provider at an additional cost.

Should you find any issues within your apartment, please raise a work order through the Resident Portal and the team will be in touch to arrange a visit.

Tai Afon, Tŷ Ambr, Y Rhodfa Ganolog, Butetown, Cardiff, CF10 5PF

Tai Afon, Tŷ Copr, Y Rhodfa Ganolog, Butetown, Cardiff, CF10 5PN

There will be further works ongoing as part of the Central Quay development, out team will keep you up to date with the latest news around the wider estate development.

Yes. Residents are responsible for Water and Electricity bills. This will need to be paid monthly via our Partner Billing agent.

You are also responsible for Council Tax and your TV license.

Water, Electricity, Council Tax, TV license (optional) , content insurance (optional) 

There are electric heaters in apartments, but there is no air conditioning in our apartments

Yes, the apartments are fitted with heat and smoke alarms as well as with a sprinkler system. 

The apartments are fitted with heat and smoke alarms as well as with a sprinkler system. No carbon monoxide detector is needed since there is no gas in the building.

Exit the train station via the Penarth Road, turn right down Penarth Road, continue until you see the Brains Brewery Tower which is where you will find the main reception.

There are 28 car parking spaces onsite which can be reserved for an additional cost with the site team, subject to availability. 

There is a selection of parks in proximity, closest and most popular being Bute Park, there is a lot of green space located in the surrounding areas of Tai Afon. You have Leckwith around a 15 minute walk from Tai Afon. Other places of interest include Cardiff Bay, Cardiff Castle, Cardiff National History Museum, Principality Stadium, Cardiff City Football Stadium, Cardiff Indoor Market, Castle Street Arcade, Morgan Arcade, Wyndham Arcade. In the wider area you also have Big Pit, St Fagens, Barry Island Beach

Tai Afon is within a 1 minute walk from Cardiff Central Station which has transport links across the UK. The bus station is within a 5 minute walk from Tai Afon and has transport links across the city centre. You are close to the city centre where there is a selection of grocery stores, however there are grocery stores also located in Grangetown such as Tesco Express as well as food vendors, barbers etc, which is in walking distance of Tai Afon. The closest school to Tai Afon is in Grangetown, but there are a selection of other schools in the different districts in Cardiff.

Cardiff Bay, Cardiff Castle, Cardiff National History Museum, Principality Stadium, Cardiff City Football Stadium, Cardiff Indoor Market, Castle Street Arcade, Morgan Arcade, Wyndham Arcade. In the wider area you also have Big Pit, St Fagens, Barry Island Beach

You would sign a 12 month fixed term contract, there is a 6 month break clause embedded in the contract to offer flexibility.We also offer contracts that are longer than 12 months. Please speak with the site team directly if you would like a contract over 12 months.

We require one copy of photo identification:

• Copy of photograph ID: UK passport, a passport or national identity card showing that the holder is a national of the European Economic Area (EEA or Switzerland)
• A registration certificate or document certifying or indicating permanent residence issued by the Home Office, to a national of the European Economic Area or Switzerland.
• A biometric ‘residence permit’ card issued by the Home Office to the holder indicating that the person name has ‘indefinite’ leave in the UK, or has ‘no time limit’ on their stay in the UK.

If you don’t have a passport please provide us with two of the following:

• A copy of full driving or provisional photo card UK driving license
• Copy of birth certificate.

If you are outside of the EEA we will require:

• A current passport or other ‘travel document’ endorsed to show that the holder is allowed to stay in the UK for a time-limited period.
• A current biometric ‘residence permit’ card issued by the Home Office to the holder, which indicates that the named person is permitted to stay in the UK for a time limited period
• A current ‘residence card’ (including an accession residence card or a derivative residence card) issued by the Home Office to a non-EEA National who is either a ‘family member’ of an EEA or Swiss national or has a ‘derivative’ right of residence.

We also require a copy of your Proof of Address:

• Copy of Proof of Address: Issued within the last 3 months.

Please speak with the on-site team if you have any question regarding any of the above.

Without this documentation your application cannot begin – therefore it is imperative these documents are received as soon as possible.

Please email the documents to [email protected] if you haven’t already provided these during the enquiry/viewing process.

Once the full documents are received your application details will be sent to our trusted approved referencing agency, Homepeople. We will endeavour to do this within no more than 24 hours of confirmation of the reservation so not to hold you up moving into your new home!

Homepeople will email you straightaway and request that you complete their online application form.

Please complete the form as soon as it is received so that Homepeople can start your reference check.

Where necessary the reference check will include an employment and landlord references.

Upon completion of the credit check, Homepeople will contact the management team and confirm if you have passed or failed.

If you have passed, we will call you on the same day to advise this and to agree a move in date and discuss the next steps.

If you have failed, we will advise you of this and where possible we will suggest alternative ways to support and continue your application for an apartment at Tai Afon.

We would require a £200 holding deposit to reserve the apartment which will then be deducted from your move in monies as long as your application is not cancelled or denied.

Once the £200 holding deposit has been paid, and documents have been submitted, you will then receive a link from Homepeople to begin the referencing process.  

We advise around 1-2 weeks for referencing to be complete; however, it does depend on the applicant’s response time and uploading their documents.

Negative rental history, non-sufficient income, CCJ's and adverse credit, non-suitable documents.

Your application will be rejected, and we will retain the £200 reservation holding deposit.

If you want to change apartments, you will need to decide prior to referencing 

You can change your apartment after your initial 6 months - subject to availability. Please be advised this will require a new tenancy, meaning you have to go through referencing and will be required to pay a new deposit and your rent might go up or down based on your choice of apartment.

The guarantor needs 30x monthly rent per year, UK based and will need to be referenced based on their income 

You must have returned your first 12 months accounts to HMRC, accountant submission, HMRC confirmation can be used. You need to be earning 30x monthly rent

No, the company must be registered on Companies House

If you are a student, you are required to pay the full terms of your contract in advance. We do not accept monthly payments, and you cannot use the embassy as a guarantor. If you are a sponsored student. You must pay a minimum of 12 months, and will be required to pay more if you sign a longer contract.

Upon passing your reference check, a member of the Residents’ Services Team will telephone you to advise you of this and agree your move in date and confirm these details via email.

The apartment will be checked on site for maintenance and cleaning so that your new home is perfect!

We will send you your PRT and a calculation of the move in monies within 48 hours of confirming your move in date and final tenancy details.

Cleared payment is required in our bank account at least 4 days before the move in as well as your signed contract in order to avoid delays in your move in.

Without the above two items keys cannot be exchanged and we will have to push the move in date back.

The site management team will send to you on your move in day your move in pack, which will include your countersigned Tenancy Agreement, Move in letter, FAQ’s, a copy of your apartments Inventory and your Resident Welcome Guide which includes information on the amazing site, the amenities, facilities available to you, local pubs, restaurants, and the discounts and deals available to you for being a Tai Afon Resident. (These documents will also be available to you via the Resident Portal).

Following your move in any queries or questions you may have will be happily answered by our Front of House team and or our on-site team to whom you’ll already know!

Once you’ve settled in and would like another guided tour and induction to the on-site facilities, book in a time via the [email protected] email or pop and see the team in person and we’ll schedule in a date and time!

Our aim is to get you moved in as smoothly as possible, therefore, we do require the application process to be completed within 7 days of the initial contact from Homepeople (as per your signed reservation form – delays may result in the apartment going back on the market – which we don’t want!). 

No, sublets and short-term rentals are not permitted.

You will have to pay rent for all the months until your apartment is re-let or until the end of your notice period. 

Yes, if your contract is longer than 1 year you are subject to a yearly increase, in line with market rent.